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What is SMS?

Service Management System (SMS) is a comprehensive, software-based management system for community care and nursing services across Australia. SMS creates a central control point and single database for all aspects of client service including rosters and client histories. It can handle any type of service. SMS integrates with many other programs and offers remote service options including integration with Daelibs™ Electronics Loggers.

Coming soon is mobile SMS, which includes two components:

  1. Mobile data to support in-home assessments (eg via a laptop), and
  2. Live data update for rostering (eg via laptop, mobile phone or PDA).

Service Management System:

  1. saves you time in data management
  2. gives you real control over your operation
  3. produces automated reports for funding bodies, according to their requirements
  4. creates a wide range of valuable management and operational reports
  5. ensures record keeping compliance
  6. easily manages appointments including changes
  7. enhances the quality of care to your clients
  8. boosts management efficiency and saves you money

SMS has extensive standard features that can be extended via optional custom modules covering all major funding programs. SMS is developed and serviced by Alchemy Technology an Australian business dedicated solely to providing management tools for community care providers.

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