Features: Features

EXCEPTIONAL VALUE SOFTWARE

Our base software product includes rostering, scheduling & client management, giving great value for a low entry price.

Optional Modules means you only pay for what you use, saving substantial costs when compared with big non-specialised software packages.

Community Care is all we do, meaning our SMS and Roster App (Android/iOS) solution is more relevant, saves time, increases productivity & gives better value.

EASY TO USE SOFTWARE DESIGNED IN CONSULTATION WITH CARE COORDINATORS & MANAGERS

Our program uses plain English & symbols.
All screens & reports have a consistent look & are intuitive & user friendly.
Care coordinators & staff have been an integral part of ensuring SMS has been developed to save time on manual data entry tasks.
With over 200 sites using SMS, our interface has been adapted to minimise & help simplify tasks & steps.

REPUTABLE SOFTWARE DEVELOPER UP TO DATE WITH INDUSTRY CHANGES

Alchemy Technology & SMS has been supporting the Community Care industry since 1996.
In independent market research, 92% of program coordinators & care managers stated they prefer SMS to others.
SMS is constantly updated to meet the changing requirements of all the different Community Care state & federal funding bodies.
Alchemy Technology is actively engaged in Community Care through our sponsorship of industry bodies & participation in conferences & seminars.

FULLY FEATURED & SPECIALISED COMMUNITY CARE SOFTWARE WITH ROSTER APP THAT SAVES YOU TIME

You only ever have to enter information once & it automatically updates rosters & client screens.

SMS provides client management, rostering, worker management & funding body reports in a single time saving software database.

Our data groups function allows you to segment records, reporting & access to specific groups or departments.

Specialised interface to other software means no rekeying of data.

SMS software is exclusively developed for community care data & service requirements, not merely an adaptation of general software like others.

FRIENDLY & PROMPT SUPPORT IS PROVIDED BY EXPERIENCED COMMUNITY CARE STAFF

Our dedicated Australian service centre is open between 9am – 4.30pm your local time.

We care about our customers, their SMS questions, and we take the time to listen.

Support can be provided by phone, email and via remote sessions using MS Teams.

We are committed to timely support. Many enquiries are answered straight away, and most are resolved within 1 working day.